Daines Kapp Insurance Brokers Ltd
Daines Kapp House,
4 Baldock Street,
Ware, Hertfordshire, SG12 9DZ
T: 01920 484844
As an employer you are responsible for the health and safety of your employee’s whilst they are at work.
Quick Summary
Employers’ Liability Insurance is more than a legal tick-box. It is the financial backbone that protects your business when your people need it most. If an employee is injured or falls ill because of their work, the compensation costs can be devastating. At Daines Kapp, we help you navigate the UK legislation and make sure your workforce — and your bottom line — are fully protected.
Whether you run a small office or a large construction firm, your obligations under the Employers’ Liability (Compulsory Insurance) Act 1969 apply from the moment you take on your first member of staff. We are here to strip away the jargon, explain what the law actually requires, and arrange cover that fits your business.
Employers’ Liability Insurance covers the cost of compensating employees who are injured or become ill as a result of their work. It pays your legal defence costs and any compensation awarded if your business is found liable.
Safety standards in the UK are high, but accidents still happen. A slip on a wet floor, a fall from height, or a long-term condition like repetitive strain injury can all lead to significant claims. Without this cover, you would meet those costs from your own funds — which could be enough to shut a smaller business. Beyond the financial risk, failing to hold valid cover carries a statutory fine of £2,500 for every day you are uninsured.
This is the most common area of confusion. You might believe you have no “employees” because you do not have full-time staff on PAYE. In practice, the legal definition is considerably wider. The table below summarises the main worker types and whether they typically need to be covered under your Employers’ Liability policy.
| Worker Type | Typically Covered? | Key Point |
|---|---|---|
| Full-time & part-time staff | Yes | Core obligation under the 1969 Act |
| Labour-only subcontractors | Yes | Work under your supervision, use your tools, follow your hours |
| Apprentices & trainees | Yes | Treated the same as direct employees |
| Volunteers & work experience | Yes | Even unpaid workers fall within scope |
| Bona-fide subcontractors | No | They use their own tools, set their own hours, hold their own insurance — but you must verify their cover |
If you use bona-fide subcontractors, you must have a system to check that they hold their own valid Employers’ and Public Liability policies. If their cover lapses and they are injured on your site, the claim can fall back on you.
The law sets a minimum limit of indemnity of £5 million. In practice, most standard UK insurers — including those on the Daines Kapp panel — provide £10 million as standard. For larger employers or higher-risk trades, we can arrange additional limits where required.
There are narrow situations where the compulsory insurance requirement does not apply:
These exemptions are specific and narrow. If you are unsure whether they apply to your business, speak to us before assuming you are not required to hold cover. The Health & Safety Executive publishes a brief guide for employers that sets out the full position.
We do not simply sell you a policy and move on. As your trusted independent broker, we help you present your risk to insurers in the best possible light. For higher-risk trades such as arboriculture, construction, or manufacturing, demonstrating that you have robust Health & Safety policies in place can make a genuine difference to your premium.
We also help you maintain the records you are legally required to keep. Employers’ Liability certificates must be retained for 40 years — because industrial disease claims (such as asbestosis or noise-induced hearing loss) can take decades to emerge, and the insurer on risk at the time of exposure is responsible for the claim.
Get an Employers’ Liability Quote →
Yes. Your duty of care extends to every location where your staff work, including their own homes. If an employee develops back problems from a poor home workstation, or trips over a trailing cable, you could still be liable. We recommend carrying out home workstation risk assessments as a practical precaution alongside your cover.
Yes. Casual workers are entitled to exactly the same protection as permanent staff. If you pay them, supervise their work, and control their hours, you almost certainly need Employers’ Liability Insurance. The number of hours worked per week makes no difference to the legal requirement.
Yes. You must display a current copy of your certificate in a place where employees can easily read it. Since 2008, businesses have been permitted to display it electronically — for example on an intranet — provided all staff can access it. Failure to display the certificate is itself a separate offence, carrying a fine of up to £1,000.
Some occupational diseases take decades to manifest — asbestosis and noise-induced hearing loss are the most well-known examples. The insurer on risk at the time the employee was exposed to the hazard is responsible for the claim, even if the employee left your company years ago. This is why you must keep records of every Employers’ Liability certificate you have held for at least 40 years.
Employers’ Liability covers claims made by your own employees who are injured or fall ill because of their work. Public Liability covers claims made by third parties — customers, visitors, members of the public, or other contractors — who are injured or suffer property damage because of your business activities. Both covers are essential for most UK businesses, and we can arrange them together as part of a combined package.
Yes, if you take on staff — even one part-time employee or a paid apprentice — you are legally required to hold Employers’ Liability Insurance regardless of your trading structure. Sole traders with no employees at all do not need the cover. If your situation changes and you take on your first member of staff, cover must be in place from day one.
5.05.0Top Rated ServiceVerified by TrustindexTop Rated Service
- 5.0 Excellent rating Last 12 months
- New reviews collected regularly Recent review activity detected
- Responds to customer reviews 100% response rate within 48 hours
- Verified by Trustindex Based on real customer reviews Learn more
Posted on Google![]()
Kalliopi Sifakaki6 days agoTrustindex verifies that the original source of the review is Google.
I was very pleased with the service from Daines Kapp. Donna was incredibly helpful throughout the whole process, always patient, knowledgeable and responsive with all my queries. She made the whole experience straightforward and reassuring, particularly as I had very little knowledge of this area. A really positive experience overall.Posted on Google![]()
Andy Yabrudy61 days agoTrustindex verifies that the original source of the review is Google.
DAINES KAPP are by far the best insurance brokers I have ever dealt with (and I have had some bad experiences with the insurance industry, as many have). It was refreshing to work with George and Obed especially. They listened to the requirements, worked hard to iron out any policy wording issues with the insurance company and were very easy to communicate with (no waiting on phone calls). Their fees are very reasonable and they get the job done quickly. HIGHLY RECOMMENDED!!Posted on Google![]()
A Brown171 days agoTrustindex verifies that the original source of the review is Google.
professional in every way.. Seamless transactions and nice people to do business with.Posted on Google![]()
Pete Bracey180 days agoTrustindex verifies that the original source of the review is Google.
I have worked with Dains Kapp for many years. Their deep understanding and experience of the insurance world is an invaluable asset to the day to day operation of our business. Thank you very much for your continued support.Posted on Google![]()
Graham Pitts183 days agoTrustindex verifies that the original source of the review is Google.
Great service - ALWAYS!Posted on Google![]()
michael vallance184 days agoTrustindex verifies that the original source of the review is Google.
I have used Daines Kapp for several years now, they always are 100% professional and customer care is second to none , I cannot praise them enough Micky vPosted on Google![]()
Robert Harrop249 days agoTrustindex verifies that the original source of the review is Google.
Great service, I have recommended Daines Kapp to other business owners.Posted on Google![]()
Andrew Black278 days agoTrustindex verifies that the original source of the review is Google.
Our business has used Daines Kapp for many years and we have always found the service to be excellent. Great Customer Service and very competitive rates.Posted on Google![]()
Billy ryan327 days agoTrustindex verifies that the original source of the review is Google.
I have used Daines Kapp for a few years now and just love the service. I don't have to worry about shopping around or having policies with different companies. Its all looked after in one place, to a high level.Posted on Google![]()
Carey Lock337 days agoTrustindex verifies that the original source of the review is Google.
Our experience with Diane’s Kapp has been excellent,our broker Alan is such a funny guy he makes it effortless. We have been with them for 15yrs and have a great relationship Yes I recommend Diane’s KappShowing our latest reviews
Daines Kapp Insurance Brokers Ltd
Daines Kapp House,
4 Baldock Street,
Ware, Hertfordshire, SG12 9DZ
Daines Kapp Insurance Brokers Limited is authorised and regulated by the Financial Conduct Authority. Our FCA Register number is 305208. You can check our status at www.fca.org.uk/firms/systems-reporting/register or by contacting the FCA on 0800 111 6768. Registered in England No. 2367306. Registered Office: Daines Kapp House, 4 Baldock Street, Ware, Herts SG12 9DZ
© Daines Kapp | Privacy Policy | Terms of Business | Complaints Procedure