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After leaving school at 17 years old, Kevin took a job as an office junior in an Insurance Brokers. Working under the supervision of respected and experienced insurance professionals. Kevin immediately flourished and found himself within a business environment which engaged and inspired him. In 1988, the business ownership had changed, encouraging Kevin to leave and establish Daines Kapp in 1989.

As Managing Director and business owner of Daines Kapp, Kevin is heavily involved in the day-to-day operation of the business, with his primary concerns and responsibilities lying in regulatory compliance, relationship management, strategic direction of the business, and mentoring and development of others. Kevin most enjoys contact with others in his position, whether this is with clients, colleagues or insurers. Kevin is a past Parish Councillor and enjoys travelling and playing golf in his spare time. He is also a Member of the Institute of Chartered Managers.

Christine began her career within insurance in 1984 after finishing school, taking on the role as Office Junior. She then became PA to a Director of a small insurance brokers. After showing a keen interest in insurance, she quickly worked her way up to a supervisory role. Christine has underwriting and broking experience.

As the first full-time employee of Daines Kapp, Christine started as an Account Handler in 1993, actively helping the company to grow. Today, as Company Director, Christine has many responsibilities including accounting, HR, IT, Networking and Relationship Management, to name a few. Christine enjoys a challenge and looks forward to continually developing and changing to keep up with the industry and technology. Outside of work, Christine enjoys reading, swimming, walking, socialising and going on holiday.

Stefan joined Daines Kapp in October 2013, after he had finished university, as a Claims Handler. After a few months he moved into giving placement advice as a Commercial Account Handler before his promotion to Commercial Account Executive in February 2017. Stefan achieved Chartered Status in 2020, and to reward his efforts within Daines Kapp, Stefan was promoted to a Director in 2022. Stefan became a Fellow of the Chartered Insurance Institute in 2023 and joined the CII Community Broking Board in 2024.

In addition to his role which entails new business enquiries, renewals, claims advice, site surveys and risk management advice, Stefan will play an integral role within the management and growth of Daines Kapp going forward. Stefan arranges Commercial Insurance policies in all areas, particularly in Property, Motor Fleet, Motor Trade and Professional Risks. As a motivated and helpful member of the team, Stefan most enjoys providing technical advice on complex risks. Stefan enjoys walking his two dogs and is an avid Manchester United Fan. In his spare time Stefan was previously a Special Constable for a decade, specialising in the Roads Policing Unit.

Alan has worked in insurance since 1990 and joined Daines Kapp in 2004 as an Account Executive. Enjoying a challenge and the team he works with, Alan’s role entails dealing with all aspects of new business, policy renewals, mid-term adjustments and ensuring he provides accurate insurance solutions for his clients. Outside of work, Alan likes to spend time with family and friends. Where possible, he likes to head to the South West Coast to surf, although he feels this is most definitely a work in progress.

Having been in the insurance industry since 1993, Michelle has extensive knowledge and experience. Beginning her career as an Underwriter, Michelle joined Daines Kapp in 2012 as an Account Handler and has successfully made her way up to an Account Executive. She is responsible for renewals, mid-term adjustments, new business, handling enquiries and issues and ensuring she provides an exceptional customer experience. Hardworking and reliable, Michelle enjoys working alongside the Daines Kapp team and solving challenging queries. In her spare time, Michelle likes to spend time with her family. She is also part of Wodson Park Netball Club.

After completing his A Levels and leaving school in 2019, Oliver joined Daines Kapp in early February 2020 as a Account Handler working alongside the Corporate Business Team. He is responsible for handling renewals, mid-term adjustments and new business enquiries, ensuring that the clients are receiving the best possible service, while helping out the Corporate Business Team. Oliver is motivated, hardworking and enjoys learning about the insurance industry alongside developing good relationships with clients. In his free time Oliver enjoys meeting up with friends and attending sporting events like darts, boxing and in particular football where he is a season ticket holder for Arsenal Football Club.

I joined Daines Kapp in August 2026, with nine years’ experience in the insurance industry, covering personal and commercial lines from both an underwriting and account handling perspective. I particularly enjoy getting to grips with challenging or unusual risks and finding the right solution for each client, and I take pride in giving a genuinely good service from start to finish.

Outside work, I’m usually watching cricket or football, or following endurance motorsport.

George originally undertook work experience with Daines Kapp in the summer of 2012 and re-joined as an Account Handler in 2021, after spending the interim period working in a number of positions in higher education. During his time in 2012 he supported the Commercial team with renewals, mid-term adjustments and new business, in addition to some of the administrative processes across Daines Kapp. George enjoys learning about the insurance industry so that he will be in the best position to advise clients. George was awarded Insurance Practitioner Apprentice of the Year 2023, alongside achieving his Cert CII qualification. Away from the office, he is an Arsenal season ticket holder, play darts for a local pub team, and a member of a fishing club and enjoys playing golf (weather permitting).

Jack has been in the industry for the past 5 years and joined Daines Kapp September 2022 as a trainee Account Handler working alongside the General Business Team, he brings his previous motor insurance experience with him and looks forward to learning more about the rest of the industry. Away from the office Jack is a keen footballer and plays to a very high standard, supports and follows West Ham and is improving his darts skills, to one day beat George.

I’m a 21-year-old insurance professional bringing fresh energy and perspective to the industry. Based in Hertfordshire, I’m passionate about learning and growing within my field.

Outside of work, I love traveling abroad with friends and staying active—whether that’s exploring new places or playing a good game of football, which I’m pretty good at!

With over three years of experience in the insurance industry specialising in motor insurance and enjoy working collaboratively within a team environment. I take pride in building strong relationships with a diverse range of clients and am committed to furthering my career by gaining additional qualifications.

Tracey spent 11 years working for RSA as a Senior Claims Handler before coming to Daines Kapp in 2012 as a Claims Handler. Her duties involve claims administration, liaising between clients and insurers during the claims process and ensuring all claims are handled smoothly. Friendly, professional and client-focused, Tracey enjoys working as part of a team, building strong relationships with clients, delivering a quality service, whilst also developing strong relationships with their insurers. Outside of work, Tracey likes to spend time her family and friends.

Donna previously worked in Insurance in the 1990’s in both Underwriting and Broking, and has recently returned to Insurance and joined us as our Personal Lines Account Handler. Focusing on High-Net-Worth Clients, Household, Private Motor and Travel Insurance to name a few, her responsibilities include renewals, mid-term adjustments, new business enquiries and general day to day enquiries.

In her spare time, Donna likes to spend time with her family watching Formula 1, plane spotting at Heathrow and socialising with friends.