Skip to content
dk-colour-250w
  • Business
    • View all business insurance
    • AI Insurance
    • Commercial Combined Insurance
    • Cyber Insurance
    • Directors’ & Officers’ Liability Insurance
    • Employers’ Liability Insurance
    • Motor Fleet Insurance
    • Professional Indemnity Insurance
    • Property Owners & Landlords Insurance
    • Public & Products Liability
  • Construction
    • View all construction insurance
    • Contractors All Risks
    • Non-Negligent Liability
    • Single Project / Renovations
  • Industries
    • View all industries
    • Arborists Insurance
    • Manufacturing Insurance
    • RICS and Property Professionals
    • Transport & Logistics Insurance
    • Wholesale & Warehousing Insurance
  • Private Clients
    • View all private clients insurance
    • Home & Contents Insurance
    • Mid to High Net Worth Insurance
  • About Us
    • About Daines Kapp
    • Awards
  • News
    • All News
    • Daines Kapp News
    • Insurance Guides
    • Newsletters
  • Claims
  • Contact

Daines Kapp Insurance Brokers Ltd
Daines Kapp House,
4 Baldock Street,
Ware, Hertfordshire, SG12 9DZ

T: 01920 484844

E: [email protected]

dk-colour-250w
  • Insurance
  • About Us
    • About Daines Kapp
    • Awards and Recognition
  • News
    • All News
    • Daines Kapp News
    • Insurance Guides
    • Newsletters
  • Claims
  • Contact
Business Insurance
  • AI Insurance
  • Commercial Combined
  • Cyber
  • Directors’ & Officers’ Liability
  • Employers’ Liability
  • Motor Fleet
  • Professional Indemnity
  • Property Owners & Landlords
  • Public & Products Liability
Construction Insurance
  • Contractors All Risks
  • Non-Negligent Liability
  • Single Project / Renovations
Industries
  • Arborists
  • Manufacturing
  • RICS and Property Professionals
  • Transport & Logistics
  • Wholesale & Warehousing
Private Clients
  • Home & Contents
  • Mid to High Net Worth
All News
November 2023

George Worby Wins Insurance Practitioner Apprentice of the Year

George Worby (7th from left) at the CII Award Ceremony Daines Kapp Insurance Brokers, an independent insurance brokerage established in 1989 and based in Ware, Hertfordshire, is proud to announce that George Worby Cert CII has been named the Insurance Practitioner Apprentice of the Year 2023 at the inaugural CII & PFS Apprenticeship Awards. The ceremony took place on Thursday 9 November 2023 at the Insurance Hall, London — marking the first time the Chartered Insurance Institute has presented these awards.

About the CII & PFS Apprenticeship Awards

The Chartered Insurance Institute (CII) is the UK’s leading professional body for insurance and financial services, supporting over 125,000 members worldwide. The CII & PFS Apprenticeship Awards were established to recognise outstanding achievement among apprentices in the insurance and financial planning sectors. The 2023 ceremony was the first of its kind, celebrating the very best apprentices from across the industry. In the Insurance Practitioner Apprentice of the Year category, George was selected ahead of two highly commended candidates: Katie Kent of AXA Health and Rosie Gospage of Brit Insurance.

George’s Journey at Daines Kapp

George Worby receiving his Insurance Practitioner Apprentice of the Year George joined Daines Kapp in February 2021, beginning his career in insurance through an apprenticeship from day one. Over the following 15 months, he completed the Level 3 Insurance Practitioner Apprenticeship — a programme designed to develop a broad range of insurance knowledge, skills and behaviours, alongside sitting the Chartered Insurance Institute examinations. George passed with a Distinction, achieving Cert CII status. Celebrating George’s achievement, Stefan Daines, Broking Director at Daines Kapp said: “George puts 100% into everything he does, and the apprenticeship was no exception. George works meticulously and ensures the work he produces is always to the highest standard. Passing the Apprenticeship with Distinction is a true reflection of the hard work George has dedicated throughout. I am delighted he is being recognised for his efforts and achievements today.” George said: “It is an honour to be named the CII’s Insurance Practitioner Apprentice of the Year for 2023. The apprenticeship gave me the opportunity to learn the essentials of insurance. Achieving Cert CII status, it has given me a strong foundation to develop as an insurance broker. I would encourage anyone to think about studying an apprenticeship, no matter what stage of your career.”

George at Daines Kapp: Three Years On

In the three years since winning the award, George has gone from strength to strength. He has completed the Aviva Management Programme and now holds the role of Team Leader, overseeing the General Business Division. This division handles personal lines and commercial policies for clients with a combined annual premium below £10,000 — covering a wide range of products including household, high net worth (HNW), personal motor, commercial fleet, property owners, professional indemnity, cyber, tradesperson, and contractors insurance. Demonstrating his ongoing commitment to the wider profession, George was also invited to serve as a judge at the 2025 CII & PFS Apprenticeship Awards.

Investing in the Next Generation

George’s success is a reflection of Daines Kapp’s longstanding commitment to developing talent from within. The firm currently supports six apprentices across its teams — providing hands-on experience, structured learning, and professional qualifications from day one of employment. To find out more about the people behind Daines Kapp, visit our Meet the Team page. For full details of the CII & PFS Apprenticeship Award winners, visit the Chartered Insurance Institute website.

Frequently Asked Questions

What is the Level 3 Insurance Practitioner Apprenticeship?

The Level 3 Insurance Practitioner Apprenticeship is a government-recognised programme designed for individuals entering or developing a career in insurance. It covers a broad range of knowledge, skills and behaviours relevant to the insurance sector, and requires candidates to sit Chartered Insurance Institute (CII) examinations. On completion, successful apprentices achieve Cert CII status — a recognised professional qualification in insurance.

What does Cert CII mean?

Cert CII stands for Certificate in Insurance, awarded by the Chartered Insurance Institute. It is an entry-level professional qualification that demonstrates a foundational knowledge of insurance principles and practice. Holding Cert CII is widely recognised across the UK insurance industry as evidence of professional competence and commitment to the profession.

What are the CII & PFS Apprenticeship Awards?

The CII & PFS Apprenticeship Awards are an annual ceremony organised by the Chartered Insurance Institute (CII) and the Personal Finance Society (PFS) to celebrate outstanding apprentices across the insurance and financial planning sectors. The awards were first held in 2023 and recognise apprentices who have demonstrated exceptional knowledge, skill, and dedication throughout their programmes.

Google
5.0Google star 1Google star 2Google star 3Google star 4Google star 5
5.0Google star 1Google star 2Google star 3Google star 4Google star 5
Top Rated Service
Verified by Trustindex
Top Rated Service
  • 5.0 Excellent rating Last 12 months
  • New reviews collected regularly Recent review activity detected
  • Responds to customer reviews 94.7% response rate within 48 hours
  • Verified by Trustindex Based on real customer reviews Learn more
Posted on Google Google
Kalliopi Sifakaki profile picture
Kalliopi Sifakaki
23 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I was very pleased with the service from Daines Kapp. Donna was incredibly helpful throughout the whole process, always patient, knowledgeable and responsive with all my queries. She made the whole experience straightforward and reassuring, particularly as I had very little knowledge of this area. A really positive experience overall.
Posted on Google Google
Andy Yabrudy profile picture
Andy Yabrudy
77 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
DAINES KAPP are by far the best insurance brokers I have ever dealt with (and I have had some bad experiences with the insurance industry, as many have). It was refreshing to work with George and Obed especially. They listened to the requirements, worked hard to iron out any policy wording issues with the insurance company and were very easy to communicate with (no waiting on phone calls). Their fees are very reasonable and they get the job done quickly. HIGHLY RECOMMENDED!!
Posted on Google Google
A Brown profile picture
A Brown
187 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
professional in every way.. Seamless transactions and nice people to do business with.
Posted on Google Google
Pete Bracey profile picture
Pete Bracey
196 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I have worked with Dains Kapp for many years. Their deep understanding and experience of the insurance world is an invaluable asset to the day to day operation of our business. Thank you very much for your continued support.
Posted on Google Google
Graham Pitts profile picture
Graham Pitts
199 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great service - ALWAYS!
Posted on Google Google
michael vallance profile picture
michael vallance
200 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I have used Daines Kapp for several years now, they always are 100% professional and customer care is second to none , I cannot praise them enough Micky v
Posted on Google Google
Robert Harrop profile picture
Robert Harrop
265 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great service, I have recommended Daines Kapp to other business owners.
Posted on Google Google
Andrew Black profile picture
Andrew Black
294 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Our business has used Daines Kapp for many years and we have always found the service to be excellent. Great Customer Service and very competitive rates.
Posted on Google Google
Billy ryan profile picture
Billy ryan
343 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I have used Daines Kapp for a few years now and just love the service. I don't have to worry about shopping around or having policies with different companies. Its all looked after in one place, to a high level.
Posted on Google Google
Carey Lock profile picture
Carey Lock
353 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Our experience with Diane’s Kapp has been excellent,our broker Alan is such a funny guy he makes it effortless. We have been with them for 15yrs and have a great relationship Yes I recommend Diane’s Kapp
Showing our latest reviews


stefan-2
September 2026
Stefan Daines Contributes to Insurance Times In Focus: Can Cyber Insurance Keep Up with AI?
dk-colour-250w

Daines Kapp Insurance Brokers Ltd
Daines Kapp House,
4 Baldock Street,
Ware, Hertfordshire, SG12 9DZ

T: 01920 484844

E: [email protected]

  • Insurance
    • Business Insurance
    • Construction
    • Industries
    • Private Clients
    • Claims
  • Company
    • About Us
    • News

Daines Kapp Insurance Brokers Limited is authorised and regulated by the Financial Conduct Authority. Our FCA Register number is 305208. You can check our status at www.fca.org.uk/firms/systems-reporting/register or by contacting the FCA on 0800 111 6768. Registered in England No. 2367306. Registered Office: Daines Kapp House, 4 Baldock Street, Ware, Herts SG12 9DZ

© Daines Kapp | Privacy Policy | Terms of Business | Complaints Procedure