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Daines Kapp Insurance Brokers Ltd
Daines Kapp House,
4 Baldock Street,
Ware, Hertfordshire, SG12 9DZ

T: 01920 484844

E: [email protected]

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July 2021
Non-Standard Construction: Flat or Felt Roof Conditions

Many policyholders are unaware that a flat felt roof is deemed to be non-standard construction by insurers, and need to be specifically declared (even where the insurer doesn’t specifically ask), no matter how small relative to the total roof area.

Insurers are generally more concerned with flat roofs compared to standard slate or tile roofs as they offer less protection against storm, cold and extreme weather. A flat roof in the UK, with its high levels of rainfall and occasional strong winds, will tend to collect water and other debris on its surface, rather than it sliding off. This means that a flat roof surface is more likely to deteriorate quicker, need regular maintenance and they have a higher risk of leaks due to water ponding which can lead to water ingress, storm damage and possible access for burglars. All of these features mean there is a higher chance of you making a claim on your building’s insurance.

A large number of insurance policies have a requirement that a flat or felt roof should be inspected regularly, with some insurers specifying the frequency, such as bi-annually or annually, whilst some stipulate the type of person which must undertake the inspection, often a roofing contractor or other competent person. Others only require the inspections to be undertaken once the felt roof is of a set age, typically over 10 years. Nevertheless, all of these clauses require any defects or repairs are carried out without delay. A few insurers do not apply the condition where the portion of the flat roof is small relative to the total roof size, for instance less than 20%.

It is imperative you check your policy carefully, as such conditions are not typically detailed on the policy schedule but are rather regularly buried deep within the policy wording. At Daines Kapp we always highlight to you where such conditions apply. You should also ensure that any recommendations resulting from the inspection are actioned and records kept as evidence of compliance with the condition. Failure to comply with this condition could leave you without any insurance protection in the event of a claim.

Consideration should also be given to other more modern flat roof alternatives. EPMD rubber and fibreglass roofs are nowadays often preferred to their felt predecessors due to their increased durability. That said, insurers also typically deem these to be “non-standard” construction (as they do any roof material which is not slate, tile or concrete), therefore ought to be declared prior to inception in order to determine whether any conditions will apply.

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Kalliopi Sifakaki profile picture
Kalliopi Sifakaki
18 days ago
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I was very pleased with the service from Daines Kapp. Donna was incredibly helpful throughout the whole process, always patient, knowledgeable and responsive with all my queries. She made the whole experience straightforward and reassuring, particularly as I had very little knowledge of this area. A really positive experience overall.
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Andy Yabrudy
72 days ago
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DAINES KAPP are by far the best insurance brokers I have ever dealt with (and I have had some bad experiences with the insurance industry, as many have). It was refreshing to work with George and Obed especially. They listened to the requirements, worked hard to iron out any policy wording issues with the insurance company and were very easy to communicate with (no waiting on phone calls). Their fees are very reasonable and they get the job done quickly. HIGHLY RECOMMENDED!!
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A Brown
182 days ago
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professional in every way.. Seamless transactions and nice people to do business with.
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Pete Bracey
191 days ago
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I have worked with Dains Kapp for many years. Their deep understanding and experience of the insurance world is an invaluable asset to the day to day operation of our business. Thank you very much for your continued support.
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Graham Pitts
194 days ago
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Great service - ALWAYS!
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michael vallance
195 days ago
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I have used Daines Kapp for several years now, they always are 100% professional and customer care is second to none , I cannot praise them enough Micky v
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Robert Harrop
260 days ago
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Great service, I have recommended Daines Kapp to other business owners.
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Andrew Black
289 days ago
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Our business has used Daines Kapp for many years and we have always found the service to be excellent. Great Customer Service and very competitive rates.
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Billy ryan
338 days ago
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I have used Daines Kapp for a few years now and just love the service. I don't have to worry about shopping around or having policies with different companies. Its all looked after in one place, to a high level.
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Carey Lock
348 days ago
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Our experience with Diane’s Kapp has been excellent,our broker Alan is such a funny guy he makes it effortless. We have been with them for 15yrs and have a great relationship Yes I recommend Diane’s Kapp
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September 2026
Stefan Daines Contributes to Insurance Times In Focus: Can Cyber Insurance Keep Up with AI?
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Daines Kapp Insurance Brokers Ltd
Daines Kapp House,
4 Baldock Street,
Ware, Hertfordshire, SG12 9DZ

T: 01920 484844

E: [email protected]

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Daines Kapp Insurance Brokers Limited is authorised and regulated by the Financial Conduct Authority. Our FCA Register number is 305208. You can check our status at www.fca.org.uk/firms/systems-reporting/register or by contacting the FCA on 0800 111 6768. Registered in England No. 2367306. Registered Office: Daines Kapp House, 4 Baldock Street, Ware, Herts SG12 9DZ

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